Our Story
About Heartfelt Care Solutions
An Oregon agency built on a simple belief — every person deserves to age with dignity, comfort, and compassion, right in the home they love.
Why We Started
Care That Comes From the Heart
Heartfelt Care Solutions was founded by people who understand firsthand what it means to navigate the challenges of caring for an aging loved one. We saw the gaps — families overwhelmed, seniors underserved, and a need for an agency that truly puts people first.
We built Heartfelt Care Solutions to be different. Not a franchise. Not a call center. A local Oregon agency where every client is known by name, every caregiver is carefully selected, and every family feels supported from the very first phone call.
We are proud to bring fresh energy, modern practices, and an unwavering commitment to earning your trust every single day. We are not resting on a legacy. We are building one.
Oregon
Locally Owned & Operated
Now Open
Accepting New Clients
100%
Background-Checked Caregivers
24/7
Care Coordination Available
Our Mission
To provide compassionate, personalized in-home care that empowers Oregon seniors and adults to live safely, independently, and with dignity in the comfort of their own homes.
Our Vision
To be Oregon's most trusted in-home care agency — known for the quality of our caregivers, the depth of our relationships, and the difference we make in every family we serve.
Our Promise
We promise to listen before we act, to match caregivers thoughtfully, to communicate openly with families, and to never stop improving the care we provide.
What Guides Us
Our Core Values
These aren't words on a wall — they are the principles every member of our team lives by, every day.
Compassion First
Every interaction is guided by genuine empathy. We treat every client as we would our own family — with patience, warmth, and respect.
Integrity & Trust
We are transparent with families, honest about what we can provide, and accountable for the care we deliver. Trust is earned every day.
Excellence in Care
We hold ourselves to the highest standards — rigorous caregiver screening, ongoing training, and continuous quality oversight.
Family Partnership
We believe the best care happens when families are informed and involved. We communicate openly and welcome your input at every step.
Personalized Approach
No two clients are alike. We build individualized care plans that reflect each person's unique needs, preferences, and goals.
Community Rooted
We are an Oregon-based agency, deeply connected to the communities we serve. Local means we're close, responsive, and invested.
Licensed & Compliant
Our Credentials & Standards
We meet every Oregon licensing requirement and hold ourselves to standards that go beyond the minimum.
Where We Serve
Proudly Serving Oregon Families
We provide in-home care throughout Lane, Linn, and Benton Counties. Not sure if we serve your area? Give us a call — we'll let you know.
Don't see your city? Contact us — we may still be able to help.
Let's Talk About Your Family's Needs
We'd love to learn about your situation and show you how Heartfelt Care Solutions can help. Reach out today — there's no obligation.